Refund and Cancellation Policy - Greater Alabama Council

Refund Policy

Planning and purchasing for events happens long before the event begins and is based on pre-registration. Consequently, refunds are made on a staggered scale as outlined below. This refund policy is applicable to all activities where the Greater Alabama Council collects a fee or a deposit. Example events include: Scouts BSA Summer Camp, Cub Scout Events, Cub Scout Day Camp, and District Events.

1. Refund requests will only be considered if submitted via the online form below or by regular mail sent to:

Greater Alabama Council, Boy Scouts of America
516 Liberty Parkway
Birmingham, AL 35242

2. Refund Guidelines:

a. Any required deposits shall be non-refundable.

- The $100 Summer Camp campsite deposit is not refundable.
- The initial Summer Camp Deposit of $75 is not refundable, but may be transferred from one Scout to another within a Troop.
- All deposits will be credited toward the balance of the fees due.
- All transfer requests must be made in writing at least 14 days prior to all events.

b. Refund of fees, outside of a deposit, will be granted less the program cost recovery fee according to the following scale:

- Requests received 60 or more days before the event – you will receive 100% of the total event fee, less any non-refundable deposit.
- Requests received 30 or more days before the event – you will receive 80% of the total event fee, less any non-refundable deposit.
- Requests received 14-29 days before the event – you will receive 50% of the total event fee, less any non-refundable deposit
- Within 13 days of the event, no refunds are made except for special hardship cases such as:
  - Family relocation
  - Summer school related issue
  - Accident, illness, or death in the immediate family
  - Natural disaster

c. For events where you register as a unit, registrations are transferable within the same unit to a Scout or adult leader not currently registered for the activity.

3. No refund requests will be accepted after ten (10) days following the end of the applicable activity.

4. Approved refunds will be processed within thirty (30) days of their receipt in writing and made either by check or by credit card reversal, at the discretion of our council staff, to the original payer for individual registrations or the unit, in care of the reservation contact, for group reservations.

5. If an activity is cancelled or postponed by our council or a district and the participant cannot attend on the alternate date, the full fee will be refunded.

6. Refunds or transfers will not be granted for those that register for an event and choose to not attend, arrive late, or depart early.

7. Recognizing that we are here to “help other people at all times,” regardless of the policies set out above, full or partial refunds may be granted for special hardship cases. Special hardship cases may include personal illness or family emergencies.

Policy effective as of: 11/1/19

Submit a Refund Request

Name of Event

Name of Participant

Type of Scout Unit

Unit Number

Reason for refund request

Person Submitting request

Person submitting request

Address

Enter Email

Confirm Email

Daytime Phone